PROFICIENCY CERTIFICATE IN COMPUTERIZED SECRETARIAL STUDIES

Course Duration: 2 to 3 months (8 to 12 weeks)
Course Fee: 15,000 Kenyan Shillings
Course Overview:
This certificate course provides essential training in computerized secretarial tasks, focusing on office management, document processing, and business communication. It is designed to equip students with the skills needed for entry-level administrative roles.

Week 1-2: Introduction to Secretarial Studies

• Overview of Secretarial Roles
• Responsibilities and Skills of a Secretary
• Professionalism and Workplace Etiquette
• Office Environment and Equipment
• Understanding Basic Office Equipment
• Efficient Use of Office Tools

Week 3-4: Advanced Computer Applications

• Word Processing
• Creating and Formatting Documents (Microsoft Word)
• Using Templates and Styles
• Spreadsheet Management
• Basic Excel Functions and Formulas
• Data Entry and Simple Analysis
• Presentation Software
• Creating and Designing Presentations (Microsoft PowerPoint)
• Effective Presentation Techniques

Week 5-6: Business Communication and Documentation

• Effective Communication Skills
• Writing Professional Business Correspondence (Letters, Emails)
• Telephone Etiquette and Customer Interaction
• Document Management
• Creating and Managing Professional Documents
• Proofreading and Editing Techniques

Week 7-8: Office Management Essentials

• Basic Office Procedures
• Managing Office Supplies and Inventory
• Scheduling and Coordinating Meetings
• Practical Exercises
• Hands-On Practice with Real-World Scenarios
• Role-Playing Administrative Tasks

Week 9-10: Final Assessment and Review

• Capstone Project (Optional)
• Implementing a Basic Office Management Task or Project
• Review and Exam Preparation
• Comprehensive Review of Course Content
• Practice Exercises and Mock Exams
• Final Exam
• Written and Practical Assessments

Certification
Upon successful completion of the course, students will receive a "Proficiency Certificate in Computerized Secretarial Studies," demonstrating their capability in essential secretarial skills and office management. This qualification prepares students for entry-level administrative and secretarial positions.